IT Operations & Governance
Visibility, accountability and control across your IT estate.
Reliable operations depend on seeing problems before users do and changing systems without surprises. We implement monitoring, alerting and IT service management, and bring the architecture and change governance that regulated organizations expect.
Observability & monitoring
Datadog, PRTG and InterMapper monitoring with SNMP telemetry and dashboards that surface issues before they affect users.
Incident response & on-call
PagerDuty alerting and escalation policies designed to cut noise and speed up resolution.
IT service management
ServiceNow incident, problem and change management processes integrated with your monitoring tools.
Network diagnostics
Packet-level troubleshooting with Wireshark to resolve complex performance and connectivity issues quickly.
Architecture & change governance
Architecture Review Board (ARB) and Change Advisory Board (CAB) practices that bring rigour and traceability to every change.
Regulatory alignment
Controls and documentation aligned with OSFI Guideline B-10 on third-party risk, PCI DSS and SOX requirements.
Explore our other practices
All servicesMicrosoft Security
Defender XDR, Sentinel and Entra ID designed as a single, integrated defence, from identity protection to threat detection and response.
- Microsoft Entra ID
- Defender XDR
- Microsoft Sentinel
Microsoft Azure
Landing zones, migrations, networking, governance and resilience, built on the Azure Well-Architected Framework.
- Azure Landing Zones
- Azure Policy
- Azure Arc
Microsoft 365 & Modern Workplace
Exchange Online, Teams, SharePoint and tenant migrations, deployed securely and governed for the long term.
- Exchange Online
- Microsoft Teams
- SharePoint Online
Ready to strengthen your Microsoft environment?
Tell us where you are today and where you need to be. We will get back to you with a clear, practical plan.